The Importance of Emotional Rapport: Part I | Callagy Law

As a senior liaison for Callagy Law, I am responsible for interfacing with medical providers to assist them with identifying and pursuing claims against insurance carriers in the areas of PIP (personal Injury protection / No Fault), Workers Compensation (WC) and Commercial Insurance (CI).  In this capacity, I was first introduced to the concept of emotional rapport in the training and counseling provided by Sean Callagy, the owner and founder of Callagy Law.

Emotional rapport has two components. Rapport means to develop a close and harmonious relationship, while emotional rapport adds the second element of developing that relationship with an emotional connection. I have found that emotional rapport is the basis for developing a strong and trusted business relationship.  It helps make a business relationship personal.

For some people this comes naturally. That is the case with me, but I was not aware of that fact until Sean pointed it out to me.  For me, emotional rapport is the foundation upon which a complete relationship is built.

When meeting someone for the first time it is common to say “Hello. How are you?”   The typical response is “Fine.  How are you?”   Both are very superficial, in no way even beginning to establish a rapport, never mind an emotional one.   In contrast, I like to respond with something out of the ordinary, such as, “I am great.  I just had a delicious lunch down the street.”  Before you know it, you are talking about food, likes and dislikes, the neighborhood eateries, diets, and so forth.  I prefer to respond to that usual question with something  that tells the other person I am looking to connect at a deeper level  than the surface level. This is so important because it not only assists in making conversation but it lets the other person know you care and are interested in them past the exterior.

Eventually, as you seek and acquire more information, you will be demonstrating   that you desire a deeper and more meaningful relationship, which will help you move forward with a business relationship if that is what you are seeking.  This more comprehensive knowledge will also allow me to customize our recovery and other legal services for that particular client.

I love it when I can help a medical provider seeking recovery services, and when I do so through a detailed understanding of their problem, interests, character and preferences, an outcome only possible through emotional rapport.  It also enables clients to get to know me and all my quirks and shortcomings.   We are all human and ride the rollercoaster of life, so why not connect on an emotional level.  Give it a try.   You can also click here to see what makes us different!

Should you need more information regarding developing emotional rapport, check out the series of YouTube videos featuring Sean Callagy.  It really works.

We hope you found the information provided in this article helpful to various questions you may have had concerning the healthcare industry. For information pertaining to our services for medical providers, please click here. Please note, Callagy Law has recovered over $175,000,000 for medical providers, and that number grows daily. Please free to reach out to Sean Callagy of Callagy Law at any time for questions you may have concerning personal and business matters. Callagy Law offices are located conveniently in Paramus, NJ. Beyond the scope of information, Sean Callagy has developed multiple areas of our healthcare legal practice and business coaching. Feel free to connect with us on Facebook, Twitter or LinkedIn! Additionally you can subscribe to our daily videos on YouTube.

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The Importance of Emotional Rapport: Part I | Callagy Law

Why Not #1, October 22, 2015 | Sean Callagy

Today I launched the “Why Not?” daily huddle, available on YouTube.  The purpose of these 3- to 10-minute morning sessions is to reach those who believe there is, or should be, more to life and want more money, more time, or more fulfillment in their lives – which in my experience includes just about everyone!  The concept of a daily huddle is one which I have used for several years in my own law firm and because it has proven so effective, I am confident you will find it to be just as valuable, especially if you make it an ongoing habit to tune in.

It’s been said that the way we start anything goes a very long way to determining how we finish.  With that in mind, I ask you to consider how most people start their day.  Typically, it’s by catching up on the news from the previous night and – even more typically – that news is deflating.  Tragedy, conflict, and dysfunction served on a bed of negativity, followed by a few minutes of weather and sports, then topped with a cheery, “Have a great day!”  “Ah,” some say, “but that’s what people want to see!”  I strongly disagree.  I believe that launching your day with joy, hope, passion, encouragement and clarity is an infinitely better way to begin your daily walk.

Make no mistake, this daily huddle is designed to set your day on that better trajectory from the very beginning – one that will serve your needs and desires – and that will result in a better destiny.  You may wonder what it is that qualifies me to bring you this huddle and the high expectations I want you to have for it.  Briefly, I have studied the art and science of producing optimal results for over 30 years.  Beginning in high school to apply what I was learning, I excelled academically and, as captain of Columbia University’s baseball team, athletically before becoming an attorney and certified business coach.  Within two years of leaving law school I had defied the advice of naysayers by leaving a position with a prestigious firm to start my own, and already had 40 employees.  Today that number has grown to over 100, yet I also coach baseball and lead a very fulfilling, well-balanced life.  I have achieved my dreams because of the daily decisions I have made, and those decisions are founded on three beliefs: 1) our destiny is driven by our daily actions, 2) our daily actions are driven by our daily thoughts, and 3) our daily thoughts are based on how we feel each day.

I want to hear from you, and specifically I want to know two things.  First, what do you want?  Better relationships?  More business?  Less stress?  And second, what is keeping you from having what you want?  You may find the second question a bit more difficult to answer, but give it a shot.  Then email those answers to me at scallagy@callagylaw.com.  The Why Not daily huddle is here to address those answers, just as I address them with clients and associates, some of whom own $30 million dollar businesses yet wrestle with all kinds of challenges and are searching for the answers that will put them back in control of their lives.  Every huddle will be different (occasionally we will have guests) but their common denominator will be to provide another useful, positive launch to your day.

This will cost you nothing.  You will simply be investing 3- to 10- minutes each morning, five days a week,  as often as you can, for one year.  Please be generous with your sharing of this opportunity via Facebook and other social media platforms.  And last, feel very encouraged to send me not just what you want and what you think is blocking you from having it, but also your suggestions for the huddle, because I truly want to hear them.  Let’s get started!

 

 

Why Not #1, October 22, 2015 | Sean Callagy